MY BRAGGING RIGHTS
This here is my resume. A neatly packaged account of what I have accomplished. The remainder of the website is intended to emphasize some of the more impactful items on my resume.
The page is pretty long, so the navigation menu to the right and expanding/collapsing sections should help with readability.
My Value Proposition - snapshot of what I do best
I thrive in positions of Operations, Project, and Product Management with strong creative and analytical components. I have a record of excellence in process improvements and analytics (80+% increases). My experience in academia, my analytical skills, leadership, my creative streak, and training background make my offering enormously diverse. I am a self-starter and a leader with a passion for problem-solving and high standards for efficiency. Ideally, the company I choose will value innovation and will be driven by the desire for improvement (inside and out).
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Product / Operations / Project Management (in-house and remote) – My leadership, entrepreneurial, and innovative spirit is responsible for successful conversions of major systems, innovating new product features, processes and performance improvements, as well as organically empowering teams.
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Analysis – I excel at telling powerful stories with data to affect meaningful and impactful change.
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Sales / Marketing / Product – A standard of excellence and efficiency is at the heart of my success in product & promotion development, improvement, and earning potential, as well as target marketing, market research, and optimizing budget. My gift for client relations ensures high client satisfaction while maintaining policy compliance.
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Training – My passion for teaching and learning as well as my ability to tailor education to the learner and the environment, makes me well suited for mentorship, curriculum design, and implementing training programs.
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Budget Management – I keep budgets on task and carve out significant savings by way of my accounting, analysis, and forecasting skills. These allow me to take and recommend healthy risks because of effective financial planning.
Core Competencies – more things I'm good at that make my offering unique
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Technical Product R&D
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Go-to-Market Launch Plans
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UX / UI Design
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Process Improvement
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Troubleshooting
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Change Management
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Data Manipulation
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Client Relations
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Conflict Resolution
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Strategic Planning
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Team Leadership
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Product Roadmaps
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QA Testing
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Market & Competitor Research
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Project Management
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Digital Media Marketing
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Reporting
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Client Engagement
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Enterprise Resource Planning
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Industry Best Practices
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Agile / Scrum Methodologies
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Development Life Cycle
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SaaS Solutions
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Test-Driven Development
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Requirements Gathering & Analysis
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Sales & Marketing Plans
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Customer Experience Management
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Staff Development & Coaching
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Budget & Risk Management
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Financial Modeling & Forecasting
Experience - you know when you're 20 years old with 40 years experience?
Indexic, Inc.
Product & Marketing / Sales Enablement
Manager
Dec 2019 - present
Immediate impact on improvements in process and workflow at this start-up SaaS company within the to...
Independent Contractor
Data Consultant & Project Manager
June 2018 - present
Transitioned to a management-consulting role to deliver a range of services for clients across varie...
Island Windjammers, Inc.
Operations Manager
Aug 2012 – June 2018
A tall ship cruise company - operating in over 8 Caribbean countries and grossing $3.5 million in an...
Ironstone, Inc.
Operations Manager
Jan 2009 – Sept 2012
A learning and development firm focused on business and practice management strategies applicable to...
Various Universities
Mathematics Professor
Aug 2006 – present
The largest school in the Georgia public university system known for its commitment to research. A ...
Skills - being able to forget what you're doing while actually doing it
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Programming Experience (HTML/CSS, VBA macros, knowledge of SQL, AzureDevOps, Material-UI)
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Dropbox / Gmail / HubSpot / Zoho / GoDaddy – admin knowledge
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Reservation Software (Trekksoft, Fareharbor, aReservation)
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Scrum Master certified / Agile methodology
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Screen recording technology (i.e. Screencast-O-Matic)
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WordPress Management
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MS Office & Microsoft 365 (pivot tables, V-lookups, VBA)
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Decision-maker
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Self-starter
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Languages: English / Afrikaans
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Tableau knowledge
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Slack knowledge
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Various LMS platforms (i.e. BlackBoard)
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Conferencing/Survey/Marketing Campaign software
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QuickBooks
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FaceBook / LinkedIn Ad Manager
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Problem solver
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Detail oriented
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Diplomatic
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Strong team ethic
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Coach and trainer
Service / Awards / Interests - I work hard and I'm dynamic
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Volunteer work – MathCounts student math competition, School community work - leadership and growth mindset, 4Ocean beach clean up volunteer, YSC Tour de Pink (fundraising & volunteer), Project Management Institute (PDD), YMCA, Humane Society, and Habitat for Humanity
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President of Student Government Association, Treasurer, college-wide budget committee member
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President’s Academic Leadership Award and President’s Award for Outstanding Service @ GPC
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Triathlete
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Dog & therapy dog trainer
Education
Master of Science in Mathematics - Cum laude - Georgia State University, Atlanta GA Dec 2008
Bachelor of Science in Mathematics - Magna cum laude - Georgia State University, Atlanta GA May 2005
Associates in Computer Science - Magna cum laude - Georgia Perimeter College, Atlanta, GA May 2002